Privacy policy
Last updated 22 October 2026. This policy covers this website, operated by Indigo Hotel Wellness Spa, Indigo Heights Hotel & Suites, 3-C3 Noor Jehan Road, Gulberg III, Lahore.
Appointment requests
When you use the appointment form, your name, mobile number, chosen massage, duration, preferred date and time, and any message are placed into a WhatsApp message on your own device. This website does not store them. We receive them only if you send the message, and WhatsApp's privacy policy then applies. We use them only to arrange your appointment.
Analytics and advertising
This site uses Google Tag Manager to run Google Analytics 4, Google Ads conversion tracking and the Meta (Facebook and Instagram) Pixel. They help us understand visits and measure whether our adverts work, for example by counting taps on the WhatsApp, call and directions buttons and booking requests, together with the massage and rate chosen.
Until you choose Accept in the cookie banner, Google's tags run in a restricted mode: they set no advertising or analytics cookies and send only limited, anonymous signals. The Meta Pixel does not run at all. If you accept, these tools may set cookies and record pages viewed, device type, approximate location and button taps. You can change your choice at any time with Cookie settings at the bottom of the page.
We never send your name, phone number, message or any health information to Google or Meta. If you arrived from one of our adverts, your WhatsApp message may end with a short reference such as "(Ref: Google Ad)" so we know which advert helped; you can delete it before sending.
Your choices
To ask what information we hold about you or to have it deleted, message 0300 2217500.